Next Generation of Travel Professionals

29 Dec 2015

 

Training needed to start your career in travel

Travel Placement Service, Inc. is working in collaboration with California Community Colleges for Los Angeles & Orange County to help cultivate the “Next Generation” of travel professionals. Our President, Cheryl Rodgers is helping to coordinate an opportunity for select high school students to obtain a first-hand look at a variety of career options within the travel industry. It’s no secret that the industry as a whole could soon face a shortage of experienced agents due to many reaching retirement that it’s critical to expose those just starting their career’s to the wonderful world of travel!

Travel Placement Service, Inc. is serious about our commitment to this industry’s growth that we now offer Sabre Personal Trainer on our website for those wanting to learn or brush up on their Sabre GDS computer skills. We also polled top Travel Agencies and Corporations with travel departments to inquire on what training they feel is most important for someone just starting their career in the travel industry.

Here is what they had to say…

 

1. On a scale of 1 to 7 (1 being the most important, 7 being the least important) how important is it for an entry-level candidate to have the following skills:

 

 

2. For entry-level positions, are you willing to hire someone that has only completed a Travel & Tourism program from a Community College?

Yes

77.42%

No

22.58%


3. If yes to #2, how much would you pay this person for an entry-level position?

    The average answer was $14.00 an hour.

 

 

4. Would you be willing to provide paid or non-paid internship opportunities to candidates enrolled in a Travel & Tourism training program?

Yes

83.87%

No

16.13%


 5. What are the top 5 courses you would like to see more colleges offer to candidates in the travel industry?


Apollo Reservations System

19.35%

Communication (Interpersonal)

54.84%

Cruise Industry

16.13%

Cultural Awareness and Etiquette

19.35%

Customer Service

80.65%

Destinations Management         

12.90%

E-Marketing/Social Media Skills

9.68%

Event/Meeting Management

9.68%

Expo/Tradeshow Management

3.23%

GDS - Global Distribution System

64.52%

Homeland Security

6.45%

Hospitality (Introduction to)

6.45%

Hospitality/Travel/Tourism Law

16.13%

Leadership Development

16.13%

Sabre Reservations System

67.74%

Sales Techniques

54.84%

Selling Vacation Packages/Tours

19.35%

Tour Escorting/Management

3.23%

 

6. What should a training program spend more time teaching when it comes to Travel & Tourism?

  • GDS Training (especially Sabre)
  • Geography
  • Customer Service
  • Sales Techniques

  • Industry Terminology, Routes & Regulations

  • Communication Skills (Written and Oral)

 

7. Where do you currently send your employees for training? 

    The number one answer was they train “In House” followed by “Vendor/Supplier” training.

 

8. From where do you currently recruit your employees?

    Most companies listed using multiple recruiting sources with Travel Placement Service being among the top answer along with LinkedIn, Employee Referrals, Networking and Craig’s List.

 

For more information about Travel Placement Service, Inc. please visit our website www.new.travelplacement.net or call us at 800-498-3671 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..